NiCE Active 365 MP 3.10 released

A few days ago NiCE released their newer version V3.10 of the Active 365 management pack for monitoring Microsoft 365 and Office 365 components. For some highlights of new features check the list below: New with the NiCE Active 365 Management Pack 3.1 release New Service Level Reports for Microsoft 365 Services New Service Level … Read more

Webinar about SCOM Gateways

We are regularly getting questions about SCOM Gateways from customers, community and at events. What are they used for, when do we use them, how to do high availability with gateways, what about network and linux monitoring, common problems with gateways. Together with NiCE IT Management Solutions we are going to do a webinar about … Read more

SCOM Reporting series – Useful reports Availability and SLA

Blog series SCOM Reporting

This is a continuation of the SCOM Reporting blog post series. Today I want to talk a little bit about Availability and/or SLA/SLO reporting. Basically stakeholders for the monitoring often want to know if a server or application was UP during the last month/week/day. In SCOM this is defined by two items, the agent itself … Read more