Many times it can happen that you are looking at stale data in the SCOM console. For instance you click on an alert and it gives you an error, saying that it has already been closed (in more difficult terms). Sometimes you see an entry in a list that should not be there anymore. This could have several reasons, which will be discussed later. But the first things to do when you fear you are looking at data that could have some clutter in it are the following (going one step further every time until you see what you expect to see):
- Press F5 to refresh the screen
- Close the SCOM console and start it using the /clearcache option
Click Start – Run and put the following (in one line) as the command:
“C:\Program Files\System Center Operations Manager 2007\Microsoft.MOM.UI.Console.exe” /clearcache
- Next you can do the same after deleting the following registry key (close the console first):
HKEY_CURRENT_USER\Software\Microsoft\Microsoft Operations Manager\3.0\Console
This gets rid of most of the “ghost” entries of alerts and items in the view caused by the console itself.